Full Terms and Conditions

1. vehicle

The car is rented by the client in the signature date.
The car is delivered to the customer in good conditions and agreed by the customer in the main corps of the specific conditions.
The customer is committed to maintain the car in good condition of utilization and cleaning and return the full package of documents of the vehicle.
The car should be returned in the date agreed in the specific conditions of the present contract and returns to the station and the timetable defined in the specific conditions.
In the case that the car is returned back in a different location, the client is responsible for all the costs that the renter incurs to return it to the agreed station.
The client is responsible for all the losses or damages of the car, including theft should the car not be delivered to an employee of the renter.
In the case of delay above one hour in the return of the vehicle on the agreed timetable, the client is responsible for the payment of an extra day calculated at the public rate exposed in the renter’s facilities.
If the vehicle presents damages caused by misuse according to article 487, nr 2 of the Civil Code, the client is responsible to pay the repairs of the car to the renter.
The client is hold responsible for the damages caused in the vehicle during the renting. These damages will be identified by both parties at the moment of return through the differences between the car condition defined at check-out showed in the specific conditions and the condition at check-in.
The renter is responsible for damages caused in the in the inferior part of the vehicle that were not identified at the check-out.
The present contract is automatically terminated should the car be used in one or several of the conditions stated below.

2. vehicle utilization

The client cannot make any changes in the vehicle, including publicity or extras without prior approval from the renter.

The client is the only person allowed to drive the vehicle and is responsible for the utilization of it only by the persons identified in the specific conditions.

The client can only use the vehicle within Portugal.The client cannot use the vehicle in the following situations:

For public paid transportation of passengers and/or goods;
In sportive competitions, races, rallies or challenges, contests, bets, etc;
For transportation of goods forbidden by law or in any illegal event;
To push or pull any other vehicle;
Whenever the car’s driver, drives under the influence of alcohol, narcotics or any other drugs, toxic products or insanity;
For any transportation of passengers or goods in violation of the characteristics of the vehicle as stated in its documents.

The client is forbidden to sub rent, loan or sell totally or partially the rights of the present contract without previous approval of the renter.

The client assumes the obligation of keeping the car closed and let not any of its documents inside.

The client is responsible to pay an indemnity to the renter in the case of total destruction or damage of the car documents.

3. rental extension

The rental agreement ends in the day determined in the specific conditions.

Should the renter wishes to extend the contract, the renter must be informed 24 hours in advance.

In the case of extension the lack of payment of any of the amounts due determines the immediate termination of the contract.

In the case that the renter doesn’t agree with the extension, the contract matures immediately and the car should be returned back in the date stated in the specific conditions.

4. maintenance and repair of the vehicle

Should the client notice any problem with the condition of the vehicle, is committed to stop it and contact the rental station immediately.

In the case of immobilization the repairs can only be done with approval of the renter.

Any costs with transportation of the car due to wrong utilization by the client are of the responsibility of the client.

5. insurance

The client can contract the following coverages:

Super CDW – Includes the damages caused in the car and its theft, being the client exempt of all deductibles;
CDW – Includes the damages caused in the car and its theft, being the client responsible for the deductible identified in the specific conditions;
TP – Includes vehicle theft;
PAI – Includes personal injuries of the client and the passengers;
WSC - Tire and Glass Coverage provides cover against the consequences of damages on tires, windscreen, side windows and back window;
VP - Acts of vandalism against car.

In the case of accident the client must observe the following procedures:

To communicate to the renter and police any accident, theft or any other sinister within 24 hours;
Obtain the names, address of the third party involved and any witnesses;
Not abandon the vehicle;
Not assume any responsibility for the accident that might implicate the responsibility of the renter;
Call the renter doing a report of the accident and of any registration done by the police.

In the case of accident or theft the client is responsible for the deductible stated in the specific conditions of the contract.

The deductible can be reduced through the acceptance of the Super CDW or CDW as per above.

Only the client or the drivers identified in the specific conditions of the contract might subscribe the coverages stated above.

The client is not exempt of the full deductible, even if Super CDW or CDW has been subscribed, if the damages are caused by the utilization of the vehicle under the conditions stated in point 2 above.

The vehicle is covered by the insurance and deductible exemptions during the period of the contract, except if there is an extension of the contract with the subscription of the insurances by the client for the new period.

6. payments

The client is responsible for the payment of the contract, namely:

The vehicle rental price;
Charges due to the reduction or elimination of the deductible;
Taxes and fines;
Costs bared by the renter for collecting amounts due by the client.

Invoices in overdue and the interests due for late payment calculated at the maximum legal interest rate stated by the Portuguese law.
In the case of accident the client is responsible for the payment of 30 Euros for administrative expenses.
The client for guarantee of the obligations emerged by the present contract should leave a deposit for the amount stated in the specific conditions.
The above deposit can be done in cash, check or debit in credit card.
The client authorizes the renter to debit the credit card for the amount of the deposit and other amounts due by the client.

7. fines

It is always the client’s responsibility for all and any fines that may occur during the period of rental.

The client should pay a fee of 30 Euros for coverage of the administrative treatments that the renter incurs in the case of fines and associated identification.

The renter has in the vehicle a file with the vehicle documents. In the case of lost during the rental, the client has to pay 50 Euros for indemnity and to cover expenses of new documents requests. The client will be responsible for any fines while driving the car without documents.

8. litigation

In case of legal action the part the losses the quarrel is responsible for the payment of all legal costs, including lawyers and court.
Any legal dispute can only be settled by the competent jurisdiction of the Court of Maia and we reserve the right to decline any other Court.

INFORMATION TO THE CUSTOMER UNDER LAW 144/2015 artº 18TH
Centro de Informação de Consumo e Arbitragem do Porto
http://www.cicap.pt
Rua Damião de Góis, 31 Loja 6 4050-225 Porto
Telefone: 225508349 / 225029791
Fax. 225026109
E-mail: cicap@cicap.pt
For more information: Portal do Consumidor www.consumidor.pt

9. information

The client recognizes that all the clauses of this contract were properly explained and thus subscribes the present contract.

10. personal data

The personal data of the client are mandatory for the celebration of the present contract.
The client authorizes the renter to process the data in its data base.
The data is used for identification of the client and drivers and will be used in the case of non-payment of the rental or appropriation of the vehicle.
The renter is the entity responsible for the treatment of the personal data of the client.

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