• General Renting Information
• Special Rental Information by Booking of Prepaid Rates
• General Insurance Information
• Full Terms and Conditions

Special Rental Information by Booking of Prepaid Rates

Changing booking

A booking can be changed up to 48 hours before the start of the rental (on availability).
Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this alteration leads to a lesser rental cost.

Cancellation

A booking can be cancelled before the rental begins. In the event of cancellation, the payment in advance already made towards the rental shall be paid back subject to a cancellation charge, which will be withheld and shall be in the amount of the rental charge (including any extras and charges) for a maximum of 3 rental days.

Cancellations can be made online and must be addressed to: geral@drivego.pt

No-show

In the event that the booked vehicle is not collected or not collected at the agreed time the rental charge already paid shall be withheld in full.

Age-Restrictions

In Portugal, the following rules apply for the minimum age and possession of a driver's licence: 21 years/1 year for vehicles for all groups.

For drivers under 21 years of age, a surcharge of €6.00/per day of rental applies.

Conditions of Payment

• The following credit cards are accepted: Eurocard/Mastercard, VISA Card, Diners Club. We do accept debit cards (Visa Electron).
• The renter must be the owner of the indicated credit card.
• The authorized driver details and method of payment will be confirmed at reservation stage and cannot be amended.
• The confirmed credit card should be valid and available for presentation on collection of the vehicle.
• All extra costs that occur during the car rental will be charged to this credit card.
• By booking of a prepaid rate, the credit card will be charged before the start of rental, directly with the estimated total amount of rental.
• The amount that will be charged on your credit card comprises the price of rental as well as all additional extra fees.
• The rental charge (plus any other charges agreed such as, e.g. exemptions from liability, delivery charges, airport charges etc.) plus value added tax in the statutory amount applicable from time to time must, as a matter of principle, be paid in full for the agreed rental period, i.e. if the vehicle is collected late or returned early there shall be no refund.
  

Generally

An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle size.